Missed call and general reception AI agent
A reception agent can answer when a team is busy, ask why the caller reached out, capture callback details, classify urgency, and leave the operator with a clean call record instead of a vague voicemail.
Inbound AI voice agents for calls that need a useful first answer.
Telepath helps a Mac answer inbound calls with local AI agents for reception, scheduling, support intake, lead capture, and after-hours overflow.
Inbound work Telepath is built to handle
Answer clearly. Greet callers, identify why they called, and keep the interaction moving.
Capture the right fields. Collect names, phone numbers, urgency, intent, preferred times, account context, and follow-up notes.
Trigger approved actions. Send structured outcomes to webhooks for CRM, calendar, ticketing, notification, or escalation workflows.
Stay local. Keep call logs, transcripts, tool-call logs, diagnostics, and configured local records on the Mac.
Five practical inbound AI voice agent examples.
Each use case is a starting point for an agent that answers calls, gathers context, and prepares the next step without turning the phone line into a generic chatbot.
Appointment scheduling and rescheduling AI agent
For appointment-heavy teams, an inbound agent can collect preferred dates, times, timezone, appointment type, cancellation reason, and reschedule intent before passing the request to a verified scheduling workflow.
Customer support intake AI agent
A support intake agent can gather issue details, account context, urgency, affected product or service, and preferred follow-up path so the human team starts with a useful summary.
Sales and lead capture AI agent
Inbound sales calls can be qualified for need, company, buying timeline, fit, demo intent, quote request, and callback preference before a lead workflow receives the structured result.
After-hours and overflow answering AI agent
When the office is closed or the line is overloaded, an inbound agent can take a careful message, classify urgency, identify whether the caller needs escalation, and prepare a next-business-day action plan.
Inbound calls, connected to your systems.
Telepath owns the live call. Customer systems own business actions. Approved webhook tools can pass structured outcomes to the workflows your team already trusts.
CRM lead intake
Send caller name, phone, email, company, reason, urgency, transcript summary, and call ID.
Appointment request
Capture preferred date, time, timezone, appointment type, and scheduling notes.
Customer lookup
Use caller ID or phone number to fetch customer context from a customer-owned workflow.
Inbound AI voice agents, right on your Mac.
Telepath is coming soon for Apple Silicon Macs running macOS 26 or later.