Missed call recovery that turns inbound calls into next steps.

An example Telepath workflow for answering calls when the front desk is busy, capturing why the person called, and preparing the next action on your Mac.

Coming Soonfor macOS
Operator wearing a headset at a desk

Runs from the Mac

One active AI voice call at a time for call fidelity and predictable local resource use.

Uses your SIP provider

Connect through Telnyx, Twilio, or generic SIP while Telepath keeps call state visible.

Sends call outcomes

Webhook tools can create callback tasks, route messages, notify staff, or create review items after the call.

How the workflow works.

The goal is not to fake a receptionist. The goal is to make every missed call actionable before it disappears into an unstructured message queue.

Example result

Outcome
Callback
Urgency
Normal
Webhook
Sent

Route the call through SIP

Telnyx, Twilio, or generic SIP sends the missed call toward the Telepath setup on the Mac.

Answer with the selected agent

The agent asks why the caller reached out, confirms contact details, and checks urgency.

Capture the call reason

Telepath records caller reason, urgency, callback request, routing note, and review need.

Send the next action

Approved HTTPS workflows can create a callback task, notify a team, or route the caller summary.

Call outcomes Telepath can capture.

Each missed call should become a clear status the team can review, route, or return.

Caller reason

What the person needed, in a short summary that can be reviewed later.

Urgency

Routine, time-sensitive, or needs attention from a specific person.

Callback request

Confirmed phone number, preferred time, and the reason for the callback.

Routing note

Which team, person, or workflow should own the next step.

Review needed

Unclear or sensitive calls flagged for a person before action is taken.

Contact details

Name, business, phone number, and any caller-provided context.

What webhook tools can send.

Telepath does not need to own your CRM or task system. It can pass missed-call outcomes into customer-owned HTTPS workflows.

Callback task

Create a task with caller details, reason, urgency, preferred time, and call ID.

Team notification

Notify the right team when a call needs attention before the next business day.

Lead or contact update

Send caller details and summary into a CRM, intake form, or custom workflow.

Telepath is coming soon for macOS.

Answer missed calls with SIP provider choice, local call state, and approved webhook tools.

Download on the Mac App StoreSoon