Appointment scheduling calls captured cleanly from your Mac.

An example Telepath workflow for callers who need to book, reschedule, cancel, confirm, or ask for a preferred time without waiting for a front desk callback.

Coming Soonfor macOS

Operator handling scheduling calls at a desk

Runs from the Mac

One active AI voice call at a time for call fidelity and predictable local resource use.

Uses your SIP provider

Connect through Telnyx, Twilio, or generic SIP while Telepath keeps call state visible.

Sends scheduling outcomes

Webhook tools can create scheduling requests, notify staff, or pass preferred windows into your calendar workflow.

How the workflow works.

The agent does not promise availability unless a verified tool says so. It captures a clean scheduling request for the system or person that owns the calendar.

Example result

Outcome: Reschedule
Window: Tuesday PM
Webhook: Sent

Answer the scheduling call

The SIP connection sends the caller to the selected inbound scheduling agent on the Mac.

Capture the request

Telepath collects appointment type, preferred dates, timezone, cancellation reason, and notes.

Keep the operator informed

Call state, transcript state, readiness, and diagnostics stay visible while the call runs.

Send the scheduling outcome

Approved webhook tools can pass the request to a calendar workflow, task queue, or custom HTTPS API.

Scheduling outcomes Telepath can capture.

Scheduling calls are useful when the final result is specific enough for a calendar owner to act on.

Booking request

Appointment type, preferred time, caller details, and any scheduling notes.

Reschedule request

Current appointment context, preferred replacement window, and reason if provided.

Cancellation

Cancellation request, reason, caller identity, and whether follow-up is needed.

Preferred window

Date, time range, timezone, and flexibility notes.

Human review

Unclear requests flagged for the person who owns the calendar.

Callback request

When the caller wants a human to call back before scheduling.

What webhook tools can send.

Telepath can pass scheduling requests into customer-owned workflows without pretending to own the calendar.

Scheduling request

Send appointment type, preferred windows, caller details, and notes to a calendar workflow.

Staff notification

Notify the front desk or scheduler when a request needs human review.

Task queue item

Create a scheduling task with call ID, summary, and requested action.

Related Telepath workflows

Continue with nearby workflows that use the same Mac-native calling and webhook tools.

Appointment confirmationConfirm attendance and capture reschedule requests.Missed call recoveryAnswer inbound callers before they disappear.All inbound use casesBrowse inbound workflows Telepath can run from your Mac.

Telepath is coming soon for macOS.

Capture appointment requests from an Apple Silicon Mac with SIP provider choice and webhook tools.

Soon