Review eligible contacts
The operator checks contact readiness, selected agent, SIP connection, and account context before calls begin.
Renewal and reactivation calls for quiet accounts.
An example Telepath workflow for reaching customers about renewal timing, reactivation interest, price concerns, usage context, and the right next step.
Coming Soonfor macOS
Runs from the Mac
One active AI voice call at a time for call fidelity and predictable local resource use.
Uses your SIP provider
Connect through Telnyx, Twilio, or generic SIP while Telepath keeps call state visible.
Sends renewal outcomes
Webhook tools can send renewal notes, reactivation status, notifications, or review tasks.
How the workflow works.
Renewal and reactivation calls work best when they are calm and specific. Telepath captures the reason behind the answer.
Example result
- Outcome
- Interested
- Timing
- Next month
- Webhook
- Sent
Ask about renewal timing
The agent asks about timing, budget, usage, price concerns, and whether the customer wants to continue.
Capture reactivation interest
Telepath records whether the account is ready, not ready, price-sensitive, inactive, or needs a human callback.
Send the next step
Approved HTTPS workflows can update a customer record, notify an account owner, or create a review task.
Renewal outcomes Telepath can capture.
Renewal calls should clarify timing, interest, and the right next step without forcing every account into the same script.
Interested
The customer shows renewal or reactivation interest and gives next-step context.
Not ready
The customer needs more time, with timing and reason captured.
Price concern
Price, budget, or value concern for a human to review.
Inactive reason
Why the customer has not renewed, responded, or used the service.
Callback request
Preferred callback window, confirmed number, and contact person.
Review note
A short account summary for the owner or renewal team.
What webhook tools can send.
Telepath can pass renewal and reactivation results to the system that owns customer follow-up.
Renewal status update
Send interested, not ready, price concern, or inactive reason with notes and call ID.
Account owner notification
Notify the account owner when a customer asks for a callback or has a concern.
Review task
Create a task for price review, reactivation follow-up, or human decision.
Related Telepath workflows
Continue with nearby workflows that use the same Mac-native calling and webhook tools.
Telepath is coming soon for macOS.
Run renewal and reactivation calls from an Apple Silicon Mac with SIP provider choice and webhook outcomes.
Soon