Quickstart
Get Telepath running in three steps.
Step 1: Link Your AI Agent
Start by creating a Telepath connection and linking it to your AI agent's WebSocket endpoint. You can do this through the dashboard or programmatically via the API.
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Log in to the Telepath Dashboard
Navigate to dashboard.telepathvoice.com and sign in with your account credentials.
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Open the Connections page
Click Connections in the left sidebar to view your existing SIP trunks, or proceed to create a new one.
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Click "New Connection"
Press the New Connection button in the top-right corner to open the connection creation form.
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Select your AI provider
Choose from OpenAI Realtime API, ElevenLabs Conversational AI, or Custom WebSocket. Each provider has a tailored configuration form.
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Enter your AI agent's WebSocket URL and credentials
Paste your agent's WebSocket endpoint URL and any required authentication headers or API keys. Telepath encrypts and stores these securely.
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Save and copy your SIP credentials
Click Create Connection. You'll be shown your unique SIP endpoint hostname, username, and password. Copy these — you'll need them in Step 2.
Use the POST /trunks endpoint to create a connection programmatically. Provide your API key in the Authorization header.
POST https://api.telepathvoice.com/v1/trunks
Authorization: Bearer YOUR_API_KEY
Content-Type: application/json
{
"name": "My AI Agent",
"provider": "openai",
"websocket_url": "wss://api.openai.com/v1/realtime",
"provider_config": {
"api_key": "sk-...",
"model": "gpt-4o-realtime-preview"
}
}
A successful response returns the trunk object including your SIP credentials:
{
"id": "trunk_01abc123",
"name": "My AI Agent",
"provider": "openai",
"sip_endpoint": "sip.telepathvoice.com",
"sip_username": "trunk_01abc123",
"sip_password": "generated-secure-password",
"status": "active",
"created_at": "2026-03-10T12:00:00Z"
}
Store the sip_endpoint, sip_username, and sip_password values — you'll use them to configure your carrier in Step 2.
Step 2: Point Your SIP Trunk
Configure your telephony carrier to route calls to Telepath's SIP endpoint using the credentials from Step 1.
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Open the Twilio Console
Go to Elastic SIP Trunking › Trunks in the Twilio Console and click Create new SIP Trunk.
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Add Telepath as an Origination URI
Under Origination, add a new Origination URI:
sip:sip.telepathvoice.comwith priority 10 and weight 10. -
Set up Credential Lists
Navigate to Authentication › Credential Lists, create a new list, and add your Telepath SIP username and password. Associate this credential list with your trunk.
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Assign your phone number
Go to Phone Numbers › Active Numbers, select the number you want to use, and set its Voice Configuration to route to your new SIP Trunk.
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Open the Telnyx Portal
Navigate to Voice › SIP Connections in the Telnyx Portal and click Add SIP Connection.
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Configure the SIP Connection
Set the connection type to Credentials and enter your Telepath SIP username and password in the authentication fields.
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Set the SIP destination
Under Inbound settings, set the SIP destination to
sip.telepathvoice.com. Enable SIP registration if prompted. -
Assign your phone number
Go to Numbers, find the number you want to use, and set its Connection to your newly created Telnyx SIP Connection.
Telepath works with any carrier or PBX that supports standard SIP trunking. Use the following details to configure your SIP trunk:
- SIP Server / Registrar:
sip.telepathvoice.com - SIP Port:
5060(UDP/TCP) or5061(TLS) - Transport: UDP, TCP, or TLS
- Username: Your Telepath SIP username (e.g.,
trunk_01abc123) - Password: Your Telepath SIP password
- Codec preference: G.711 ulaw (PCMU) or alaw (PCMA) recommended for lowest latency
Tip: For detailed carrier-specific instructions, see the Carrier Configuration guide.
Step 3: Go Live
Once your AI agent is linked and your carrier is configured, calls route through Telepath's infrastructure automatically. No additional setup required.
Bridge Latency: Telepath adds approximately ~12ms of bridge latency — well below the threshold of human perception. Your AI model's inference time is the primary factor in overall response speed.
To verify your setup, make a test call to your configured phone number. You should hear your AI agent respond within the latency of your AI provider. Check the Telepath Dashboard to confirm the call was received and view real-time latency metrics.
What You Get Out of the Box
Natural Interruptions
Telepath's adaptive VAD allows callers to barge in and interrupt AI responses naturally, replicating human conversational dynamics.
Clear Audio
Optimized codec handling and noise-aware VAD configuration deliver clean, clear audio to your AI agent even in challenging acoustic environments.
Full Observability
Every call is automatically tracked. View Carrier Lag, AI Latency, and Gateway Processing times broken out separately in the dashboard.
30-Day Data Retention
Call records and analytics are retained for 30 days, giving you a full month of data for debugging, optimization, and reporting.
Next Steps
Monitor Your Calls
Learn how to use the Telepath dashboard to track call performance, investigate latency issues, and review call history.
Set Up Webhooks
Receive real-time lifecycle events for every call — start, answer, end, and error — delivered to your own HTTP endpoint.
API Reference
Manage connections and retrieve call data programmatically using the Telepath REST API.
Troubleshooting
Diagnose common issues including SIP registration failures, one-way audio, and high latency.
Need help? Contact us at [email protected] and we'll get you up and running.